TERMS & CONDITIONS — EasyBookSaaS

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1. Introduction

These Terms & Conditions (“Terms”) govern your use of the EasyBookSaaS platform and related services (the “Service”). By creating an account or using the Service, you agree to be bound by these Terms.

2. Definitions

“Company”/“We” means the operator of EasyBookSaaS. “Tenant” means a business that configures a booking page on our platform. “End User” means a client who books services through a Tenant’s page. “You” means the person or entity using the Service.

3. Accounts & Eligibility

You must (a) be legally capable of entering contracts, (b) provide accurate registration information, and (c) keep credentials secure. You are responsible for all activity under your account.

4. Service Scope

We provide booking, scheduling, and related tools. We do not provide the underlying professional services; those are delivered by Tenants who are solely responsible for their quality, licensing, compliance, and outcomes.

5. Tenant Responsibilities

Tenants must configure accurate business details, availability, pricing, cancellation rules, and any legal or regulatory notices required in their jurisdiction. Tenants are solely responsible for communications and service delivery to End Users.

6. Bookings, Fees, and Payments

If integrated, payments, refunds, or chargebacks are processed by the selected payment provider subject to its terms. Tenants control pricing and refund policies unless otherwise required by law.

7. Cancellations & No-Shows

Tenants may define cancellation/no-show policies. End Users should review applicable policies on the Tenant’s booking page before confirming.

8. Acceptable Use

You agree not to misuse the Service, including: security violations, data scraping beyond intended use, infringing content, harassment, or activities that violate applicable laws.

9. Data & Privacy

We process personal data per our Privacy Policy. Tenants are independent controllers with respect to the data they collect via their booking pages and must comply with applicable privacy laws. See our Privacy Policy for details.

10. Service Changes & Availability

We may modify features, suspend access, or discontinue parts of the Service with reasonable notice where practical. We will aim to minimize disruption.

11. Intellectual Property

The platform, software, and content (excluding Tenant content) are owned by the Company and licensed to you for use under these Terms. You receive a limited, non-exclusive, non-transferable right to use the Service.

12. Feedback

If you provide feedback or suggestions, you grant us a royalty-free, transferable, sublicensable right to use them without restriction.

13. Disclaimers

The Service is provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation, nor the accuracy of Tenant content. To the fullest extent permitted by law, we disclaim all warranties.

14. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the amounts paid by you to us in the 12 months preceding the claim or (b) 100 USD. We are not liable for indirect, incidental, special, consequential, or punitive damages.

15. Indemnity

You agree to indemnify and hold harmless the Company from claims arising out of your misuse of the Service or violation of these Terms.

16. Changes to These Terms

We may update these Terms. If changes are material, we will notify users or Tenants by reasonable means. Continued use after the effective date constitutes acceptance. You may need to re-accept updated Terms.

17. Governing Law & Disputes

These Terms are governed by the laws of [Province/State, Country], excluding conflict-of-laws rules. Disputes will be resolved in the courts located in [City, Province/State], unless applicable law requires otherwise.

18. Contact

Questions about these Terms? Contact: [Tenant Legal Contact or Company Contact], [email], [address].

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